Our story
Our story FOUNDER; Nichola
HOW WE STARTED

Our founder, Nichola, born and raised in New Zealand, brings her background as a social worker working with children and her personal struggle with acne from the ages of 13 to 32 years old to create a safe space where you can find comfort, understanding, and transformative skincare experiences.

OUR MISSION is to decode the messages your skin is sending and discover the reasons behind breakouts. We embrace the journey of understanding and healing, instilling hope and excitement in our clients. Founded in 2009, Pacific Touch NYC was named to honor Nichola’s Polynesian heritage and to create a sense of family and community, setting us apart from the typical New York vibe.

We recognize the challenges faced by acne-prone individuals who have been taken advantage of by drugs, prescriptions, and false promises. Our goal is to empower you to find skin freedom—a state that goes beyond clean, perfect skin and focuses on feeling comfortable and confident in your own skin. We’re here to help you change your relationship with yourself and redefine what beauty means to you.

Our story

We recognize the challenges faced by acne-prone individuals who have been taken advantage of by drugs, prescriptions, and false promises. Our goal is to empower you to find skin freedom—a state that goes beyond clean, perfect skin and focuses on feeling comfortable and confident in your own skin. We’re here to help you change your relationship with yourself and redefine what beauty means to you.

Our zone of genius lies in our team’s extensive experience, including personal struggles with skin conditions and professional backgrounds in aesthetics and integrative skincare. We have a deep understanding of the complexities involved in treating skin conditions, and we leverage this expertise to provide effective and personalized solutions.

We invite you to join our Pacific Touch NYC community and embark on a transformative journey towards skin freedom. Experience our calming, inviting, and professional approach as we guide you towards a healthier and more empowered relationship with your skin. Discover the joy of feeling comfortable and confident in your own skin and embrace a new chapter of self-care and self-love.

Welcome to Pacific Touch NYC, your safe haven for holistic skincare.

Always with Alofa

Meet the team

Mary, Queen of Ops Mary, Queen of Ops

After trying and failing to clear her skin for years, Mary found Nichola at Pacific Touch in 2019 when she first moved to New York City to pursue her dreams in modeling. Nichola quickly became a guardian angel and a beacon of hope for Mary’s journey to clear her skin holistically.

Fast forward to 2022 during a routine Signature Acne Treatment, Mary shared with Nichola her interest in finding a startup opportunity to gain experience in building a brand. One thing led to another, and Mary took over the operations side of business and quickly became known as ‘Mary Queen of Ops”!

What started as boxing up orders and attending to the client experience, Mary’s role has evolved into many areas since she joined the team. She has seen the Pacific Touch brand expand in the most exciting way, and is so proud to be a part of Nichola’s growth.

After trying and failing to clear her skin for years, Mary found Nichola at Pacific Touch in 2019 when she first moved to New York City to pursue her dreams in modeling. Nichola quickly became a guardian angel and a beacon of hope for Mary’s journey to clear her skin holistically.

Bella, Acne Specialist Bella, Acne Specialist

Bella came to esthetics after spending years covering acne as a professional makeup artist, always hoping to achieve the same look: healthy skin. She attended Makeup Designory, where she first learned of the ingredients in cosmetics and how they can enhance the skin and became fascinated.

Her experience with makeup, as well as her own journey with inflammatory skin concerns like acne and eczema, drove her to take her knowledge in all things skin to the next step.

Bella is a licensed esthetician and acne specialist with certifications in advanced dermaplaning and microneedling, as well as specializing in skin of color. She is a nerd for ingredients and always seeks further education to serve her community best.

Bella came to esthetics after spending years covering acne as a professional makeup artist, always hoping to achieve the same look: healthy skin. She attended Makeup Designory, where she first learned of the ingredients in cosmetics and how they can enhance the skin and became fascinated.

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Kim, Acne Specialist Kim, Acne Specialist

Kim came to esthetics after a long career in publishing, advertising, and fashion.

Years of harsh acne topicals left her with seriously sensitized skin until she learned to heal and strengthen her barrier with the principles of corneotherapy.

She is passionate about educating clients on how to heal their skin for the long haul.

Kim holds advanced certifications in Dr. Vodder’s Manual Lymph Drainage for Face and Neck, Facial Cupping Rejuvenation. Nefeli Gua Sha Face and Neck Rejuvenation and Connective Tissue Massage.

Kim came to esthetics after a long career in publishing, advertising, and fashion.

Years of harsh acne topicals left her with seriously sensitized skin until she learned to heal and strengthen her barrier with the principles of corneotherapy.

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Jade, Acne Specialist Jade, Acne Specialist

After three years as an esthetician, I’ve come to understand that skincare is more than just the products we apply. It’s a holistic journey that considers our lifestyle choices and the impact of our environment. After graduating with honors from esthetics school, I’ve mastered techniques of laser hair removal, as well as microdermabrasion, and lymphatic drainage. My holistic approach extends to aromatherapy, and I’m also a certified reiki practitioner. 

My mission is to uplift my clients, ensuring they feel their absolute best throughout their skincare journey. I’ve embarked on my own path toward a healthier lifestyle, recently returning to a more natural way of living. I’m honored to be with my clients every step of the way on their transformative journeys. 

After three years as an esthetician, I’ve come to understand that skincare is more than just the products we apply. It’s a holistic journey that considers our lifestyle choices and the impact of our environment. After graduating with honors from esthetics school, I’ve mastered techniques of laser hair removal, as well as microdermabrasion, and lymphatic drainage.

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Denise, Acne Specialist Denise, Acne Specialist

My career started with a love of makeup and how rewarding it felt to make people feel beautiful! Creating lasting relationships with my clients is important to me, not only as I treat your skin but want nourish your soul as well. Thank you for taking the time to read about me. I look forward to getting to know you as well as seeing your journey to feeling beautiful as you reach your goals! 

My career started with a love of makeup and how rewarding it felt to make people feel beautiful! Creating lasting relationships with my clients is important to me, not only as I treat your skin but want nourish your soul as well.

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Ariana, Acne Specialist Ariana, Acne Specialist

I firmly believe in the art of reinvention. Emigrating from my home country was the beginning of my journey with acne. In time, this led me to pursue and fulfill my dream of becoming an esthetician. After much exploring, I have dedicated years to deconstructing myself to then build myself again. Some of the tools that helped me in this process were intuition as a science, ancestral therapies, breath-work, the mysticism of neuroscience, journaling and even Hoponopono.

Pacific Touch is the epitome of my passion for extractions. It is the dreamed place where I can apply my own learned experiences and be in the service of others, with the clarity that the true path always begins inwards.

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